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We're here to help! Whether you have a question about our products, your order, or anything else — our team is always ready to assist you.
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Within 24 Hours
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Mon - Sat, 10AM - 6PM
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Our flagship store is located in the heart of Mumbai. Experience our complete range of skincare, haircare and wellness products.
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Frequently Asked Questions
Once your bespoke order ships from our formulation facility, an AWB courier tracking
link is immediately dispatched via SMS and email.
We offer a 14-day complimentary shade exchange policy. If your velvet shade isn't your
perfect match, our concierge arranges a free pickup.
Yes, we dispatch via DHL Express Worldwide. International deliveries typically reach
within 4-7 business days with door-to-door temperature control.
Simply enter your Order ID on our Track Acquisition portal or connect with our WhatsApp
concierge team for instant courier updates.